5 Things to Do Before a New Starter Joins Your Company

September 9, 2026

Bringing a new employee into your organisation is more than a formality, it’s a strategic moment that shapes future engagement, productivity, and retention. In the UK, where labour?market shifts and employment fluctuations continue to influence hiring dynamics, employers must approach onboarding with structure and intention


Figures show that the UK employment rate for people aged 16–64 was 74.9% in August–October 2025, with unemployment at 5.1% during the same period. Combined with ongoing competitive pressures for skilled talent, it’s clear that organisations need to retain the employees they hire, which starts with a strong pre start process. [ons.gov.uk]


Below are five essential things you should do before a new starter arrives.


1. Create a Clear, Structured Onboarding Plan

A structured plan reduces uncertainty and helps new starters integrate faster. With an onboarding plan they are able to quickly understand their role and carry out their responsibilities. Tightening this process can long term reduce losing staff and ultimately save time and costs.


What to do:

  • Prepare a week-by-week onboarding outline.
  • Share goals, expectations, and key meetings on day one.
  • Provide a roadmap / expectations / ideas for the first 90 days.


2. Organise All Admin and Workplace Access in Advance

Paperwork delays and missing IT access are among the most common first day frustrations. Given the UK’s changing employment landscape, with economic inactivity at 21.0% among people aged 16–64 in Aug–Oct 2025, ensuring smooth entry processes supports better workforce participation and engagement. [ons.gov.uk]


What to do:

  • Finalise right-to-work checks and contracts early.
  • Set up laptops, security passes, and log-ins in advance.
  • Share simple instructions for systems and tools.

Ensuring admin and workplace access is set up is even more vital if remote onboarding.


3. Start Communicating Before Day One

Early communication helps employees feel welcomed and reduces new starter anxiety. Ensuring new hires feel supported from the outset can reduce early turnover risks. [ons.gov.uk]


What to do:

  • Send a personalised welcome email.
  • Share an agenda for the first week.
  • Introduce key colleagues ahead of time.


4. Prepare Their Workspace and Tools

Whether the role is in-office, hybrid, or remote, having everything ready reinforces professionalism and belonging. With many UK sectors facing skills shortages, ensuring a seamless start helps new employees become productive quickly.


What to do:

  • Prepare their desk and equipment.
  • Test devices, software, and access permissions.
  • Provide any helpful resources or welcome materials.


5. Align and Inform the Internal Team

A new starter settles faster when the team is ready to support them. Clarifying handovers to avoid confusion, especially important if the new hire is filling a previously vacant role, can be helpful to a smooth first day.


What to do:

  • Brief the team on the new starter’s role.
  • Assign a buddy or mentor.
  • Schedule introductory meetings with key stakeholders.


Why This Matters

Even though most available onboarding research is global, the UK labour?market indicators reinforce why strong pre?start processes are vital:


Falling payrolled employment highlights increasing competition for talent. [ons.gov.uk]

Steady unemployment and inactivity rates show how important it is to engage and retain every new hire. [ons.gov.uk]


Remote On-boarding Tips

A well-prepared onboarding experience ensures new starters quickly feel confident, connected, and ready to contribute, especially when onboarding remote team members. Provide resources / tools such as:


  • A clear digital onboarding hub or deck containing guides, organisational charts etc
  • Add “virtual shadowing” meetings to the new starters calendar so they can observe workflows early
  • Share a remote work expectations document clarifying communication norms, core hours, equipment usage, and IT policies.
  • Ship equipment early with tracking and require new hires to confirm receipt. 
  • Provide a virtual welcome pack (digital handbook, team photos, culture deck, benefits explainer).
  • Schedule multiple mini intro meetings instead of a single large one to avoid cognitive overload.
  • Establish a weekly remote check in with the manager for at least the first month.
  • Give access to past project documentation so the new starter understands context without needing to chase information.
  • Use a messaging platform (like Teams) to add them to channels/groups ahead of time.


A supportive pre start and remote inclusive onboarding experience strengthens engagement.


Now is the time to ensure your onboarding experience, whether in-person or remote, is a strong one.

September 9, 2026
The world of contracting has always moved quickly. New technologies emerge, industries evolve, and client expectations shift. But today's pace of change is faster than ever. Skills that were in high demand a few years ago can quickly become outdated, while entirely new specialisms seem to appear overnight. For contractors, this presents both a challenge and an opportunity. Those who actively invest in their professional development can position themselves for higher-value projects, stronger day rates, and greater long-term career security. Those who stand still risk being left behind. So how can contractors ensure their skills remain relevant in an increasingly competitive market? Here are some practical strategies that can help future-proof your career. Stay Curious About Industry Trends One of the biggest advantages a contractor can have is awareness. Keeping up with industry developments allows you to spot changes before they become mainstream. It also helps you understand which skills clients are likely to need next. Rather than waiting for a project requirement to introduce you to a new tool or process, make it a habit to: Follow industry publications and thought leaders Subscribe to relevant newsletters Attend webinars and online events Participate in professional communities and forums Monitor job boards to identify emerging skill demands Recruitment agencies often have a unique view of market trends because they see shifts in hiring demand before many professionals do. Building relationships with specialist recruiters can provide valuable insight into which skills are becoming increasingly sought after. Focus on Transferable Skills, Not Just Technical Expertise Technical capabilities will always be important, but they are only part of the picture. Many clients look beyond certifications and specialist knowledge when selecting contractors. They want professionals who can integrate quickly, communicate effectively, and deliver results with minimal supervision. The most future-proof contractors often excel in areas such as: Communication and stakeholder management Problem-solving and critical thinking Leadership and mentoring Project management Adaptability and resilience Commercial awareness These transferable skills remain valuable regardless of how technology or industry requirements evolve. A contractor who can manage change, influence stakeholders, and solve business challenges will consistently stand out from the competition. Embrace Continuous Learning The idea that education ends when you leave university is long gone. Continuous learning has become a core part of maintaining a successful contracting career. Fortunately, professional development is now more accessible than ever through online courses, virtual classrooms, certifications, and industry training programmes. Consider setting aside time each month specifically for learning. This might include: Completing industry-recognised certifications Learning a new software platform or tool Developing data analysis capabilities Building AI literacy and automation skills Improving project delivery methodologies The goal is not to collect certifications for the sake of it. Instead, focus on learning opportunities that strengthen your marketability and align with future demand in your sector. Understand the Impact of AI Artificial intelligence is transforming virtually every industry, and contractors are no exception. While there is understandable concern about automation replacing certain tasks, AI is more likely to change the nature of work rather than eliminate the need for skilled professionals altogether. Contractors who understand how to use AI effectively can often deliver projects more efficiently, analyse information faster, and provide greater value to clients. You do not need to become an AI specialist overnight. However, understanding the basics of: AI-powered productivity tools Data analysis and automation Prompt engineering and generative AI AI ethics and governance can help ensure you remain relevant as organisations increasingly integrate these technologies into their operations. Those who learn to work alongside AI rather than compete against it are likely to be in a stronger position in the years ahead. Build a Diverse Portfolio of Experience Clients often value versatility. Contractors who have worked across different industries, business sizes, and project types tend to bring broader perspectives and stronger problem-solving capabilities. Diverse experience can also make it easier to adapt during periods of market uncertainty. Look for opportunities that expand your expertise, such as: Working with different sectors Taking on transformation projects Supporting digital initiatives Managing cross-functional teams Contributing to strategic business objectives A varied portfolio demonstrates adaptability, one of the most valuable qualities in today's workforce. Invest in Your Professional Network Many contractors focus heavily on technical development but underestimate the importance of networking. A strong professional network can help you: Learn about new opportunities Stay informed about market trends Gain referrals and recommendations Exchange knowledge with industry peers Access mentorship and career advice Networking does not have to mean attending large conferences every month. Engaging on LinkedIn, participating in specialist groups, and maintaining relationships with former colleagues and recruiters can have a significant impact over time. Often, the next opportunity comes through a trusted connection rather than a job advertisement. Regularly Review Your Marketability A useful exercise for any contractor is to step back periodically and ask: "If I entered the market today, would my skills stand out?" Review your: CV and project portfolio LinkedIn profile Certifications and training record Technical skillset Professional achievements Compare your profile against current market demand and identify any gaps. Small, consistent improvements over time are often more effective than trying to rapidly reskill when a market shift has already occurred. Future-Proofing Starts Today No one can predict exactly what the future workforce will look like. However, the contractors who thrive tend to share the same mindset: they remain curious, adaptable, and committed to continuous development. By staying informed about industry trends, strengthening both technical and transferable skills, embracing new technologies, and investing in ongoing learning, contractors can position themselves for long-term success regardless of how the market changes. The most valuable skill of all may not be a specific technology or certification. It is the ability to learn, adapt, and evolve. In a rapidly changing world, that is what truly keeps a contracting career future ready. 
September 9, 2026
The HVAC industry is in the middle of one of its biggest transformations in decades. As governments, businesses, and homeowners push to decarbonise buildings, heat pumps are rapidly moving from a niche technology to a mainstream solution. For HVAC engineers, this shift isn’t just about installing different equipment, it’s reshaping the skills, knowledge, and career opportunities the industry demands. If you’re an HVAC professional or considering your next career move, understanding how heat pumps are changing the role is essential. Why Heat Pumps Matter Now Heat pumps play a central role in the UK’s net-zero strategy, replacing gas boilers with low carbon heating systems. As demand grows across residential, commercial, and industrial settings, employers are looking for engineers who can confidently design, install, commission, and maintain these systems. This means traditional HVAC skills are still valuable, but no longer enough on their own. From Combustion to Electrification One of the biggest changes is the move away from combustion-based systems. What’s changing: Less focus on gas safety and combustion analysis More emphasis on electrical systems, controls, and energy efficiency Greater understanding of how buildings interact with low temperature heating Engineers must now be comfortable working with: Single- and three-phase power Inverters and compressors Electrical fault-finding alongside mechanical diagnostics For candidates with strong electrical skills, heat pumps open the door to higher-value, future-proof roles. Deeper Knowledge of Thermodynamics and System Design Heat pumps are highly efficient but only when designed and installed correctly. Poor design can lead to high running costs, unhappy customers, and underperforming systems. As a result, employers increasingly expect engineers to understand: Heat loss calculations Emitter sizing (radiators, underfloor heating) Flow temperatures and seasonal efficiency (SCOP) System integration with existing plant This shift elevates HVAC engineers from “installers” to technical problem-solvers and system specialists. Smart Controls, Software, and Data Literacy Modern heat pump systems are digitally driven. They rely on advanced controls and smart monitoring to deliver efficiency and reliability. Skills in demand now include: Commissioning and optimising control systems Understanding BMS and smart thermostats Using apps and digital dashboards for diagnostics Interpreting performance data and fault logs For candidates who are comfortable with technology, this is an opportunity to stand out. Digital confidence is increasingly seen as a core skill, not a nice-to-have. Refrigeration Skills Are Becoming Central While many HVAC engineers already work with refrigerants, heat pumps place greater importance on refrigeration fundamentals. Engineers are expected to have: Strong understanding of refrigeration cycle Knowledge of low-GWP refrigerants F-Gas compliance and safe handling practices Awareness of evolving refrigerant regulations As refrigerant standards continue to change, engineers who invest in up-to-date certification and training will remain highly employable. The rise of heat pumps has accelerated the importance of continuous learning in HVAC careers. In-demand credentials now include: Heat pump-specific installation and commissioning courses Manufacturer training and accreditation Low-carbon and renewable energy qualifications Employers increasingly favour candidates who can demonstrate recent training and willingness to upskill, even over years of traditional experience. What This Means for Your Career For HVAC engineers, heat pumps represent both a challenge and an opportunity. Those who adapt can benefit from: Strong job security in a growing market Higher earning potential More technical, specialist roles Long-term relevance in a decarbonised economy Candidates who delay risk finding their skills becoming outdated as the industry moves on. Heat pumps aren’t replacing HVAC engineers; they’re redefining what excellence looks like in the profession. The most successful candidates will be those who combine traditional mechanical expertise with electrical, digital, and low carbon knowledge. If you’re investing in your skills now, you’re not just keeping up, you’re positioning yourself at the forefront of the next generation of HVAC engineering. Looking for that next step in HVAC or Mechanical & Electrical, give us a call on 01509 615290.
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